today is not a holiday, so i have to come to work and first thing i saw when i open my emails is 2 big trouble’s from customer side. what a great starting week huh… well finally manage to identify one of them that it was not my problem.. and finding the wrong solution of the other one as the email sent is kinda confuse and instruction are not really given. so spent my first half morning to solve this issue. later half i spent it on the other customer side, where supposely i am there just to train user and install a program. however i ended up there solving their issues, something weird is happening there and i cannot solve it. well it’s some kinda weird when i am calling up for help, non of my teammates are giving a good solution and i have to rely on other team member. "i donno and you are the experience here, if u donno how to solve, how can i know?" well life goes so simple when people are givign such answer and it seems that i can solve my problem alone. god jammit, i am no superhero, i cannot fly and if i jump from the third floor i will die. well this seems to be an organisation and not the one man show, i was wonder if such kinda thing can be share among the teammates but not me alone. everyone seems to be busy, and everyone seems not so helpful, but why then you all require my aid, i have to be summons and attend the meeting for the solutions? someone said that i am too kind, solving the issues that is not my problems, well i don intend to solve it, but i know that if i am not solving them, i’ll get screw by someone. either by the customer or the management. communication to the customer is not part of my work after some meetings and many times customer called and i am answring them and reports to the one who is suppose to talk to the customer and i politely reminded the customer and the responsible ppl that i am not the one to handle the toking and the feedback from the responsible ppl is negetive. so i decided to taking up the communication part until something bad is happening and i get fucked then only the ppl taking back their job. fuck fucking fuckers. i am not the scape goat for god sakes! everytime there’s a problem, that’s my problem. whenever there’s issue from cust, the first thing the asked, why every month also got the same problem? well it’s not the same, please, and even there’s problem, it’s not from me all the time.
well ed, try to understand that everytime i come to u, seeking help, i am already done my best and i cannot find the solution. i won’t simply walk in and ask for something.
inferno's lair 